Functions of the Operations Manager

Supply Chain and Operations Recruitment is crucial to finding suitably qualified candidates locally and globally to meet the rising demand in the logistics industry. Recruiters actively source and headhunt highly qualified and experienced individuals to fill the rise in vacant positions in this industry.

Globally, the logistics industry has seen and continues to see a sharp rise in the demand for suitably qualified candidates to perform the duties and requirements of logistics personnel. 

Operations management refers to the day-to-day management of the core function of any business. The role of an operations manager refers to the administration of business practices. The operations manager is concerned with streamlining the operations to increase productivity, profits, and efficiency of the business. Operations are responsible for converting materials and labor into goods and services that draw profits into the business. 

Functions of the operations manager:

The operations manager performs specific functions and duties within an organization: 

• Formulating a strategy for the operation of the company.
• Improving the performance of both the employees and the processes within the business.
• Procuring materials and labor to be converted into services and/or goods.
• Securing resources and compliance in all areas of operations.

There are five performance objectives in any business, regardless of industry:

• Quality
• Speed
• Dependability
• Cost
• Flexibility

Skills required of an operations manager

Operations managers are highly skilled individuals who work under great pressure on a daily basis. These individuals must have special skills to perform the duties of the job.

Strong leadership skills are at the top of this list. The ability to effectively lead a team. An operations manager regularly works with different departments and employees at different levels. For this reason, it is critical that an operations manager has outstanding communication skills. Mathematical skills and problem-solving abilities are important requirements for this position.

In addition, an operations manager often works under time constraints while enforcing the rules of the operation and adhering to industry standards. Time management, attention to detail, and a sense of urgency are important skills to achieve these goals.

In addition, an operations manager must be able to work under pressure and remain calm at all times. This is a challenging role and a very rewarding role at the same time. There has been a high demand for suitably qualified operations managers in the logistics industry over the last several years. This trend is showing no signs of slowing down either.